24 Hour Accident Response
Our competitors have the most advanced call centers you can imagine. They come staffed by the nicest customer service representatives you will ever speak with. At 2:30 A.M., when your insured cites an accident with fatalities, do you really want to talk to a “customer service representative”?
When you phone our Claims Hotline (1-800-421-0679), a File Manager will answer your call. Experienced File Managers in liability claims. They work not only to assist you with emergency calls but to investigate claims in the field. From the moment you call, the File Manager will not only assist you in locating a field adjuster but will also begin laying the groundwork for an efficient and thorough liability investigation.