Claims and Investigative Services

November 15, 2022

Claims and Investigative Services

Claims Adjusters 411

We provide a variety of services to insurance industry professionals. We pride ourselves in maintaining a roster of qualified and dependable adjusters and appraisers. We develop innovative software solutions. Also, we provide efficient and effective claims services to insurers throughout the United States.

If you have a question about any of our services, please contact us at your convenience by phone or email. Our main office is always open to our clients as well. We look forward to the opportunity to show you why we truly are better than our competition. We appreciate that you have taken the time to learn more about our company.

Theft and Corporate Security

Investigations

We take pride in the work product we produce for Theft and Corporate Security assignments. Our team has diverse experience to include prior Law Enforcement, Legal and Claims Experience. This enables us to perform detailed investigations that produce real results. Typical services include:

Employee or Insured Interviews or Interrogations
Scene Photos and Physical Security Sight Surveys
Witness Interviews and Statements
Surveillance Footage Acquisition
Verification Stolen Property Has Been Appropriately Reported to the Authorities, and Confirmation Those Authorities Have Accurately Input the Property into the Correct Law Enforcement Databases
Liaison with Investigating Agencies and/or Appropriate Agency Task-forces to Ensure Information is Shared Between All Investigating Parties. This is to Provide the Best Chance of Property Recovery. Also, Prosecution of Responsible Parties

Report Acquisitions

Obtaining Police, Fire & Other Official Reports

Navigating the many different channels required to obtain official reports in different jurisdictions can be time-consuming and difficult. Our staff is proficient at locating the report you are looking for. Also, obtaining it in the most timely yet cost-effective manner possible.

We always strive to mitigate costs by obtaining reports electronically. However, sometimes a report must be picked up in person or is needed immediately. Our nationwide database of over 3,500 adjusters and investigators helps us ensure you get the report you need FAST.

Recorded Statements

It never fails that the recorded statement you need the most is frequently the hardest to obtain.

Our staff can provide multiple levels of service based on your instructions to help ensure you get the statement you need. We provide statements to our clients in electronic format, never on tape. In addition, our team is extremely proficient in making contact with your subject through alternative means. We use the Internet and Public Records to locate individuals when their current contact information is not available. Our most commonly used service is After Hours Contact for recorded statements. Your subject most likely works the same hours as you. Because of this, it is frequently difficult to obtain statements during your business hours. Our staff works around the clock, and can frequently resolve issues with difficult to reach individuals in just a call or two after hours. We get you the information you need while keeping you from working overtime.

Statement Acquisition Services Include:

Recorded Statements In Person or By Phone

Contact Letters

Database | Internet | Social Media and Public Records Searches for Claimant | Witness | Other Subject Contact information

Cold Call Visits to Make Contact in Person

After Hours & Weekend Contact

General Investigative Services

We can assist with all of your investigative needs, no matter how unusual or routine, limited or in depth.

If you need an investigation completed which does not appear to fall within the services described, please contact us so we can discuss how we can meet your needs. Our diverse experience and desire to go the extra mile frequently means we can find a solution for your problem. Be assured that your call will not be time wasted. If we are unable to assist you, we will use our industry contacts to refer you to someone who can.

Claims 411